27 Times Retail Employees Are Real Heroes, Bending The Rules To Offer Customers Discounts
Some workplace rules are based on trust between employees and employers. We cannot verify that they are actually followed, but your employer expects you to do so. However, on special occasions, employees may bend those rules, especially if it doesn’t hurt them and makes someone else’s day.
This fully applies to retail workers who have the means to offer discounts when they do not have to fill out official documents. This is because customers really respect the workers for being so kind, and it feels good to do good things.
Image credit: Even Benson